FAQs / Customer Support
When will I receive my E-ticket?
Most E-tickets are issued instantly and will be sent to the email address provided. If you do not receive your E-ticket instantly, it will be stated in the ticket description and will be emailed to you within 72 hours.
Is my ticket mobile ready?
Yes, your ticket will display as mobile ready. If it does not show as mobile ready, please print a physical copy to provide the venue.
I have not received my ticket.
If you have not received your ticket, please try checking your junk or spam folders. If you are still unable to locate the ticket, please email [email protected] and it will be re-sent to you. If you are travelling within 48 hours, please call the contact center at (+1) 470-300-8378.
What are the cancellation terms of my ticket?
The cancellation terms vary for each booking. For more information, please email Attraction World Group at [email protected] or for immediate assistance, please call Attraction World Group at (+1) 470-300-8378.
My plans have changed, how do I cancel my ticket?
We understand that plans change. Your ticket can be cancelled as per the cancellation terms on the website and printed on your ticket. Please email Attraction World Group at [email protected] or call Attraction World Group at (+1) 470-300-8378 for immediate assistance. Your refund will be processed within 72 hours. If your ticket is scheduled within 24 hours of cancellation terms, please call (+1) 470-300-8378 to ensure your ticket can be cancelled in time. Please note: Emailing within 24 hours of the cancellation policy or within the cancellation terms will not guarantee a refund.
I have lost my ticket.
Don't worry, your E-tickets can be re-sent. If you need a copy of your ticket, please email Attraction World Group at [email protected]. For immediate assistance, please call Attraction World Group at
(+1) 470-300-8378.
I can’t find my booking reference number or E-ticket.
If you need help finding your booking reference number or E-ticket, please call Attraction World Group at (+1) 470-300-8378 and we will help you locate these items.
The venue was closed on the day of visit. What now?
Please email Attraction World Group at [email protected] and provide your booking reference number and we will be happy to help with this matter.
Who do I contact if I need to speak to someone?
Feel free to call the Attractions World Group contact center at (+1) 470-300-8378 for 24/7 assistance.
Do I earn miles or Medallion Qualification Dollars (MQDs) when I make a purchase?
This experience is powered by Attraction World Group and customers do not earn miles or Medallion Qualification Dollars (MQDs) on purchases made through this platform. To learn more about earning miles and MQDs with Delta Vacations, click here.
